Customer Service

Total Customer Support - YASKAWA comprehensive service

YASKAWA supports the entire product life cycle with service products and support to fit any need.

TOTAL CUSTOMER SUPPORT covers YASKAWA products and systems as well as applications and processes to increase system availability and productivity and to consistently keep everything in top condition.

As part of our quality approach, customer satisfaction is our priority!


Results of the After-Sales Service Satisfaction Survey 2017

Following the completion of our "After-Sales Service Satisfaction Survey 2017", YASKAWA France obtained a general average of 4.07 out of 5 (5 being the maximum level of satisfaction).

Find the details of the results by clicking the links (in French) :

Résultats Enquête Satisfaction SAV 2017 - Activité Robotique

Résultats Enquête Satisfaction SAV 2017 - Activité Drives, Motion & Control


Customer Technical Support

Technical support by telephone: expert advice – fast solutions.

For fast, expert advice on robot and automation systems, experienced specialists are available 365 days a year via the technical support hotline. These experts know the systems best and provide reliable support to quickly find the right solution for you.